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The ultimate goal of a zero tolerance policy is to prevent and address any form of workplace violence. This type of policy is designed to create a safe and secure work environment by strictly prohibiting certain behaviors, such as harassment, discrimination, and violence. It establishes clear consequences for those who engage in unacceptable behaviors, thereby sending a strong message that such actions will not be tolerated under any circumstances.
By implementing a zero tolerance policy, organizations aim to deter potential incidents of workplace violence and protect employees' well-being. This approach fosters a culture of safety and respect, ensuring that all employees can perform their duties without fear of harm.
The other choices do touch on important aspects of workplace culture, like open dialogue and resolving complaints. However, these are not the primary focus or ultimate objective of a zero tolerance policy, which specifically targets harmful behaviors to uphold safety and integrity in the workplace.