How many categories of workplace violence are recognized?

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The correct answer is that there are four categories of workplace violence recognized. These categories help to frame the understanding and response strategies for different types of violent incidents that may occur in a workplace setting. The categories include:

  1. Criminal Intent: This involves individuals who have no legitimate relationship to the workplace but enter to commit a robbery or other crime.
  1. Customer/Client: This type involves a violent act committed by a person with a legitimate relationship to the business, such as a customer or client who becomes violent.

  2. Worker-on-Worker: This category refers to violence among employees or coworkers, which may stem from personal conflicts or other workplace issues.

  3. Personal Relationship: This involves individuals who have a personal relationship with an employee, such as a domestic partner or family member, who may create a threat or pose violence within the workplace.

Understanding these four categories allows organizations to develop more effective prevention and response strategies tailored to the specific dynamics of workplace violence. The recognition of varying types signifies the importance of addressing not just the acts of violence but also the relationships and contexts that contribute to such incidents. This comprehensive approach aids in fostering a safer working environment.

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